Chief Technology & Innovation Officer - 4Front Credit Union (Traverse City, MI

Chief Technology & Innovation Officer - 4

Front Credit Union (Traverse City, MI)

Published: July 28, 2026

Type: Full Time

Education

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Business Administration, or a related field required
• Master’s degree in a related discipline preferred
• Equivalent combinations of advanced education and directly relevant executive experience may be considered

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Experience

• 10–15 years of progressively responsible experience in technology, cybersecurity, innovation, digital transformation, data, or related functions
• Minimum of seven years in a senior or executive leadership role
• Demonstrated success leading enterprise technology strategy, cybersecurity, organizational transformation, and complex strategic initiatives
• Experience developing and managing operating and capital budgets, vendor portfolios, and major technology investments
• Experience advising executive leadership and Boards on technology strategy, cybersecurity, risk, innovation, and organizational performance
• Financial services, credit union, banking, or another highly regulated industry experience strongly preferred
• Experience leading artificial intelligence, automation, digital modernization, data governance, or enterprise analytics initiatives preferred

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Knowledge & Leadership Capabilities

• Enterprise technology strategy and architecture
• Cybersecurity, information security, technology risk, business continuity, and disaster recovery
• Artificial intelligence, automation, innovation, and emerging technology governance
• Data strategy, governance, analytics, and data-driven decision-making
• Enterprise transformation, process improvement, and change leadership
• Strategic planning, financial stewardship, and investment prioritization
• Vendor management, contract oversight, and third-party risk
• Regulatory compliance and technology governance within a financial institution
• Executive communication, Board engagement, and complex decision support
• Talent development, succession planning, and high-performing team leadership
• Ability to connect technical strategy with organizational goals, member value, and business outcomes
• Ability to lead through influence, collaboration, sound judgment, and organizational trust

Success in this role is demonstrated when:

• Technology strategy is clearly aligned with organizational priorities and long-term growth
• Enterprise systems and infrastructure are secure, reliable, resilient, and scalable
• Cybersecurity, business continuity, disaster recovery, and technology risk programs remain strong, current, and examination-ready
• Strategic technology and transformation initiatives are delivered with measurable business impact
• Automation and process improvement reduce manual effort, increase capacity, and strengthen operational efficiency
• Data is accurate, governed, accessible, and increasingly used to support decision-making
• Artificial intelligence and emerging technologies are adopted responsibly and deliver practical organizational value
• Employee technology experiences are dependable, effective, and supportive of strong member service
• Technology investments demonstrate sound financial stewardship and measurable return
• Vendor relationships are well-governed and consistently meet performance, security, compliance, and service expectations
• Technology and Innovation team members are engaged, capable, accountable, and prepared for future leadership needs
• Executive leaders and the Board receive clear, timely, and actionable information regarding technology strategy, performance, risk, and opportunity

About 4

Front Credit Union

At 4

Front Credit Union, we are committed to helping our members, team members, and communities thrive. We combine the cooperative philosophy of people helping people with forward-thinking financial solutions, strong community relationships, and a commitment to continuous improvement.

Our success depends on creating meaningful member experiences, empowering our team members, and investing in the technology, people, and capabilities needed to serve our…