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Hybrid Helpdesk Associate - First-Line IT Support
Job in
Traverse City, Grand Traverse County, Michigan, 49685, USA
Listed on 2026-09-05
Listing for:
Munson Healthcare
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Munson Healthcare in Traverse City is seeking a Helpdesk Associate to provide first-line IT support in a hybrid work setting. You will triage issues, document actions, and escalate when needed, handling phone, email, chat, and in-person requests with professionalism.
The role requires a high school diploma (associate degree preferred) and basic knowledge of Windows, Office, printers, and TCP/IP. Training is provided, with 4 weeks onsite and hybrid work thereafter.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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