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IT- Desktop Specialist

Job in Traverse City, Grand Traverse County, Michigan, 49685, USA
Listing for: State-Savings-Bank
Full Time position
Listed on 2026-10-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

Description

A State Savings Bank Desktop Support Specialist is responsible for providing prompt and efficient service to our team members with a "Yes, I can" approach. A Desktop Support Specialist is expected to be available to work Monday through Saturday.

THIS IS AN IN-PERSON POSTION IN TRAVERSE CITY, MI.

Requirements /Infrastructure
- Systems
  • Microsoft Active Directory – User Administrator
  • Core Processing (Horizon, FSI Image Center, check printing, Scanners, etc.)
  • Secure Exchange – User Administration & End User Support
  • MS365 – User Administration & End User Support
  • Kace – Operations
  • Mitel – User administration, hardware configuration and support
/Security
  • End User Incident Response
  • NAC
    - Operations
/Desktop Support (Primary)
  • Tech Support (user issues, phone support, support through email)
  • Desktop Imaging and replacement
  • Desktop (Hardware, Operating Systems and Client-Side Software)
  • Printers/Scanners
  • Loan Processing Software (LPL, Mortgage Processing, etc.)

Other duties as assigned or necessary

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