Master Scheduler

Rooted in humility, hard work, and some fun and a little weirdness (one of our six ‘Guiding Principles’), Tent Craft is a capabilities rich manufacturer with a no-shame obsession with the world of experiential and outdoor marketing. We live, work and play in Traverse City, Michigan, and while you’ll find our work nationwide, we operate together from a single facility. Everything we design, engineer, build, print and sew happens under one roof and is proudly American made.

Long story short, we’re one big talented team of LEAN thinkers dedicated to Make it Better from sea to shining sea for our clients and our Tent Craft family. We’ve always got continuous improvement on our minds and creative solutions are our jam, so if we need to get a little scrappy to make magic actually happen, we’re down for that.

We are looking for a Master Scheduler to be responsible for balancing and merging the Demand Plan (Sales) with the Supply Plan (Production). This person will create and manage all production schedules to fulfill customer requirements while maintaining department-specific capacity levels. The Master Scheduler must thrive in a structured environment where staying within Department Capacity parameters is key. Long story short, we need a puzzle-loving, rule-following individual who likes to take a lot of small pieces and create a masterpiece.

• Managing the overall factory schedule as it pertains to Work Orders and Shipment Plans; balancing the capacity plans from the Print, Sewing Fabrication, Metal Fabrication, Frame Tent Fabrication and Final Inspection departments.
• Working hand in hand with our Client Service Reps slotting new Work Orders into succession to properly prioritize (and re-prioritize!) the production queues.
• Arranging existing Work Orders in the production queues when necessary.
• Processing re-worked job to ensure they make it back to the right step in the process
• Optimizing the production schedule using lead times and capacity plans.
• Scheduling and coordinating dedicated freight for some customer shipments using lead times, capacity plans and carrier transit times to hit the customer’s In Hand Date.
• Working with Client Services, Carriers & Supply Chain Department with Logistics-related needs and issues. (Delivery Exceptions, Shipping Estimates, Reconsignment of Freight, etc.)
• Maintaining lead times and capacity requirements with all Tent Craft and Customer order needs.
• Planning and implementing Capacity Splits on customer orders.
• Communicating with VP of Manufacturing on hard and soft constraint levels in the factory to help make decisions on new machines, new employees, etc.

• Cover Letter: We encourage you to include a brief cover letter that shares insights beyond your resume. This could be as simple as one sentence! This helps us better understand your unique qualifications and ensures we focus our time and energy on the best-fit candidates.
• In-depth knowledge of all Tent Craft systems;
  Kenandy, Salesforce, physical production systems.
• Immense attention to detail, there will be a lot of moving parts.
• Outstanding personal organization; you will get emails, calls, in-person questions. Possibly simultaneously!
• Excellent communication skills, we need you to be able to talk to anybody and everybody.
• Creativity and Drive, we are counting on you to help build this process and continue to improve it.
• Strong desire to Make it Better!

• All of the training and ongoing support you could ever ask for
• A flexible work schedule. Work/life balance is important to us, and we encourage you to be active outside the office!
• A work culture that encourages and challenges you to grow and have fun doing it

• Be able to remain in a stationary position 60% of the time
• Occasionally move about inside the office to communicate with coworkers in different departments, office printers, etc.
• Constantly operates a computer and other office productivity machinery, such as a copy machine, phone and computer printer

• Company culture matters to you
• You want to work for a company that can communicate their 1, 5 and 10-year vision and show…