Vendor

Position: Traverse City Pit Spitters: Vendor
Job Title:

Title:

Vendor

Department:
Food and Beverage

Supervisor:
Food and Beverage Manager

FLSA Status:
Seasonal Hourly, Non Exempt

Purpose and function of job:

The Vendor works under the supervision of the Food and Beverage Supervisor and Food and Beverage Manager providing prompt, excellent food and beverage service to customers and ensuring 100% guest satisfaction. The Vendor performs all job tasks in compliance with the philosophy, policies, goals, and budget of Traverse City Baseball, Inc.

Essential Duties and Responsibilities:

Essential duties and responsibilities of this job classification:

• Provide excellent customer service to all guests.
• Takes customer orders, collects payment, and serves the product.
• Walks throughout crowds carrying and selling food/drink items
• May partake in alcohol sales which includes checking ids, pouring alcohol and serving alcohol
• Be aware and offers assistance to guests as needed.
• Demonstrate working knowledge of menu items and knowledge of all ballpark concession products.
• Keeps work area clean and organized throughout the event.
• Keep track of methods of payments and cash bag

• Complete closing duties such as cleaning, washing dishes, sweeping floor and mopping.

• Organize the kitchen and storage rooms, keeping it clean.
• Other duties as assigned.

Experience and skills requirements:

Type of prior related experience:

• Prior hospitality experience preferred.

Special skills/abilities/competencies required:

• Strong presentation of customer service skills
• Ability to multitask.
• Excellent communication skills.
• Comfortable running a POS system
• Ability to work non-traditional hours and remain flexible. Holidays and weekends as needed.
• Ability to stand up for 3+ hours at a time.
• Ability to handle frequent interruptions.

• Project a positive image to internal (employees) and external (fans) customers.

Education and qualifications requirements:

Education level:

• High School Diploma or equivalent.

Certifications or special qualifications needed:

• 15+ eligible to serve food and non-alcoholic beverages

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms;

and talk or hear. The employee frequently is required to stand, walk, and sit and move quickly throughout all levels of Suite and concourse. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Notice:

The above information on this job description has been described to indicate the general nature and level of work performed by incumbents. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent.