Counter Sales Clerk

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Full Time Regular Inside Sales Traverse City, MI, US

Counter Sales Clerks have direct contact with the customer. Counter Sales Clerks greet customers, determine the customer’s needs, describe merchandise to the customers and answer the customer’s questions. Additionally, a sales clerk is responsible for entering and pulling orders as well as completing customer transactions. They are expected to compute sales prices and process the order. Counter Sales Clerks are expected to keep up to date on current sales, promotions and policies regarding products, payments, exchanges, etc.

Counter Sales Clerks may need to provide product demonstrations to customers. Additionally, they will be required to answer the store phone.

All Young Supply employees are expected to follow safety protocols at all times, and employees in safety sensitive positions must agree to participate in ongoing training while they are employed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Exceptional customer relations skills
• Knowledgeable in HVAC service/sales
• Basic computer skills, including but not limited to using order management software
• Able to handle multiple assignments at once
• Reliable, punctual and professional demeanor

• Two years of industry experience
• Comfortable answering the phone and making calls on behalf of the company
• Able to lift at least 50lbs
• Basic understanding of HVAC systems, parts and terminology