Industrial Field Service Technician (PA or OH

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Technical Traverse City, MI, US

24 days ago Requisition

Why Join Oilgear

Oilgear is a global leader in high-performance hydraulic solutions for demanding industrial applications. Our Field Service Technicians work on complex press and metal-forming systems with strong engineering support, advanced training, and long-term career growth opportunities in a safety-focused, technically driven organization.

Hiring Locations & Travel Requirements

• Cleveland, OH / Western Pennsylvania
• Approximately 75% nationwide travel required
• Overnight and multi-day travel should be expected
• Some assignments may allow day trips with return home at night
  , depending on customer location and service needs

Classification:

• Overtime eligible for all physical hours worked over 40 in a workweek
• Technicians are required to clock in and clock out to record physical hours worked for overtime calculation purposes only

Benefits Overview

• Guaranteed 80 hours per pay period
• Company vehicle
• Discretionary bonus program
• PTO & paid holidays
• 401(k) with company match
• HSA with employer contribution
• FSA options
• Employer-paid life and disability insurance
• Optional hospital, accident, and critical illness insurance
• Employee Assistance Program (EAP)
• Safety gear reimbursement
• Tuition assistance ($5,000/year)
• Milestone service awards

Summary: The Field Service Technician is responsible for delivering demand and scheduled field service, warranty service, and system start-up to existing and new Oilgear customers worldwide. The role involves analyzing component and system malfunctions, supporting customer efforts to repair, or implementing repairs personally to get equipment functioning. Service activities will primarily focus on Oilgear legacy and new products, as well as some non-Oilgear equipment.

This position involves regular engagement with Oilgear hydraulic and electrical engineering teams to provide customer support and offer feedback that contributes to quality and design improvements. Additionally, the technician will promote the sale of Oilgear upgrades to both existing and competitive installations within our customer base.

Essential

Responsibilities and Duties:

• Travel to customer sites to provide service for hydraulic equipment as requested
• Diagnose problems with customer equipment and work with relevant departments to provide timely and efficient solutions.
• Operate computer-based diagnostic equipment for hydraulic and electronic systems.
• Develop service reports and other documentation. Complete, maintain, and process required paperwork in a timely manner.
• Understand the functionality and internal operations of hydraulic systems, including variable servo-controlled pumps, fixed displacement pumps, proportional valves, and solenoid valves, in order to diagnose and troubleshoot potential issues.
• Troubleshoot and resolve issues related to hydraulic systems, ensuring proper functionality.
• Read, interpret, and troubleshoot from hydraulic schematics to diagnose and repair equipment efficiently.
• Communicate with customers to help them understand how to properly use Oilgear products.
• Participate in or conduct customer training to facilitate the customer education process.
• Stay informed about new technology, developments, and procedures within the hydraulics industry.
• Review customer installations to identify opportunities for upgrades and improvements.
• Provide feedback to engineers regarding technical issues encountered by customers, helping to improve overall quality and customer satisfaction.
• Travel and/or work in Oilgear facilities/shops as needed in addition to customer site visits to support operations.

Minimum Qualifications:

• High school diploma, GED, or equivalent combination of education and experience.
• Minimum 3–5 years of experience working with industrial hydraulic systems, with a focus on service, diagnostics, and troubleshooting.
• Proficient in Microsoft Office.
• Experience and understanding of hydraulically operated machinery, specifically in service, analysis, and…