Program Supervisor

Job Category: Social Services - Domestic Programs

Requisition Number: PROGR
001505

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• Posted :
  July 9, 2026
• Full-Time
• On-site

Showing 1 location

MI
- Traverse City
Traverse City, MI, USA

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values:
We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Program Supervisor, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Lead and manage staff workload, case assignment, and other needed interventions required by staff to ensure quality services in accordance with agency expectations and program requirements;
• Oversee the communication of information between the case workers and all parties involved in a case as it relates to all aspects of care and service to the client;
• Oversee and supervise the on-going assessment of client safety, and permanency and well-being functions;
• Perform quality checks on the placement and delivery of services by case workers to ensure all internal and external requirements are being met;
• Oversee, lead, and provide final approval on the development and implementation of all plans designed to meet the needs of the clients;
• Promote effective operations through hiring, training, and orientation of new hires;
• Provide oversight of the program through support, training and development of staff;
• Provide guidance around educational information, referrals, outreach, advocacy, and support when needed;
• Provide weekly individual and monthly group supervision to assigned staff, while working to build a cohesive team and maintain positive staff morale;
• Review and ensure timely submission of all direct reports documentation as required by the program;
• Provide reports and testimony in court, if needed and as requested;
• Be available to support emergencies, as needed;
• Attend project team, local and national meetings that will enhance the provision of services to clients;
• Provide program updates, barriers, and needs to the leadership team;
• Stay up to date on program related topics, while also completing and coordinating trainings as required by funding sources;
• Periodically travel to facilities to build and maintain positive working relationships internally and externally, as needed;
• Ensure all case recording expectations satisfy agency and stakeholder requirements and are accurately recorded;
• Assist the collaboration between the local partnering offices and staff to ensure open communication and referrals are being assigned accurately and accepted in a timely manner;
• Demonstrate knowledge of external entities and stakeholders;
• Ensure monthly billing is accurate and submitted in a timely manner;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Bachelor’s degree in Human Services or equivalent field of study from an accredited college, Master’s level degree preferred;
• At least one (1) year of experience managing others;
• Bi-lingual in English and Spanish, preferred;
• Child Welfare Professional experience and certification if required by the program;
• Active professional licensure in accordance with state therapy licensing requirements if needed by program; if required by the program;
• Demonstrated ability with providing excellent clinical, therapeutic, and crisis intervention skills
• Demonstrated familiarity with utilizing interpreters in a therapeutic setting;
• Excell…