Part Time Patient Registration Customer Service Representative

Location and Shift

Intermountain Bear River Hospital

Shift: PRN – as needed, minimum 48 hours per month, 24 hours on call, additional shifts available.

As a Patient Registration Customer Service Representative, you will be the first friendly face patients meet when they check into the hospital. You will help patients navigate the registration process, answer questions with confidence, gather accurate information quickly, and build trust with patients during stressful times.

• Work across multiple computer systems to register patients efficiently.
• Answer phones, gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (training provided).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.
• Preferred medical or healthcare experience (not required).

Paid hourly: $16.61 – $22.95 per hour. Competitive benefits package, including health, dental, vision, and retirement options to be confirmed upon hire.

R1 RCM Inc. (“the Company”) is dedicated to equal employment opportunity and a workplace free from harassment based on protected categories. Applicants with disabilities requiring accommodations may contact 312‑496‑7709.