Quality Coordinator; NE

About the Role & How you will contribute

• Train, mentor and coach current and new quality auditors and plan, lead, and coach a team of Quality Auditors on a daily basis.
• Serve as an initial point of contact for both internal and external customer requests.
• Ensure sufficient quality audit resources are available and provide ongoing and efficient resource planning and allocation.
• Ensure all quality audits on designated processes, areas, or departments are performed in line with customer or company criteria, both quantity and content wise.
• Ensure First Article Inspections (FAI) and associated reporting are carried out within the agreed SLAs.
• Initiate quality improvement initiatives or support quality improvement projects.
• Ensure periodical (daily, weekly, monthly & quarterly) internal and external quality reports are accurate and distributed to the correct audience.
• Promote best practices on quality of product or process to quality auditors and operational staff.
• Maintain and create Quality Control related documentation (WI’s, QR’s, and SOP’s).
• Other duties as assigned.

• Experience in Quality auditing in a transport/warehouse environment.
• Knowledge of operational processes and quality auditing.
• Prior experience using computers and MS Office.
• Must have Excel experience.
• Able to communicate in the languages used in the area.
• Capable of performing internal audits.

DP World offers a market competitive compensation package.