Administrative Assistant - PACT Team

We are seeking an organized and detail-oriented Administrative Assistant to provide administrative support to our team. If you are passionate about making a difference in the lives of individuals struggling with mental health issues, we invite you to join our dedicated team of professionals. The Administrative Assistant is responsible for a variety of administrative tasks, including, but not limited to the below.

• Performs moderate level administrative functions (word processing, excel, and/or other MS Office applications)
• May assist with bi-weekly and hourly payroll information
• Prepares bank deposits and statements of revenue as needed
• Enter Patient demographic and insurance information to EHR
• Process patient payments and follow up on account balances
• Complete payroll and timesheets
• Prepares and submits billings as needed
• Assists with statistical reporting and facilities management as needed
• Responsible for disbursement, maintenance and reconciliation of petty cash as required
• Establishes, maintains and updates the filing system
• Compiles reports; updates, checks and completes records, forms and documents
• Processes and distributes confidential and sensitive documents
• Answers phones, greets consumers/visitors
• Performs other general clerical duties (typing, filing, distributing mail, etc.)
• Operates and maintains a variety of office equipment

• Excellent verbal and written communication skills.
• Medical administrative support experience, preferably in a mental health setting
• Strong patient service skills with the ability to effectively communicate and interact with individuals experiencing mental health challenges
• Proficiency in using electronic medical record systems, such as Therapy Notes, to input patient information and maintain accurate records
• Knowledge of front desk operations, including scheduling appointments, verifying insurance coverage, and managing phone systems
• Familiarity with medical office or dental office procedures and protocols