Sales - Administrative Assistant

Location: Cincinnati, OH

Job :508

# of Openings:1

KDM | Job Description

Job Title: Sales Administrative Assistant

Reports To: Vice President of Sales

FLSA Status: Non-Exempt

KDM is a full-service print and point-of-purchase (POP) display company, partnering with brands and retailers to design, produce, and deliver custom in-store marketing solutions. From concept through production and fulfillment, we help our clients bring their brands to life at retail.

The Sales Administrative Assistant provides high-level administrative and operational support to the Vice President of Sales and the broader sales team. This role is the connective tissue between sales, customer service, estimating, and production, ensuring that quotes, orders, samples, and client communications move quickly and accurately. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced manufacturing environment where no two days look the same.

• Manage the VP’s calendar, travel arrangements, expense reports, and meeting logistics.
• Prepare sales presentations, proposals, and client-facing materials.
• Draft, proofread, and send correspondence on behalf of the VP.
• Maintain confidentiality on sensitive pricing, customer, and personnel matters.
• Assist with the preparation and follow-through of quotes, estimates, and proofs for clients.
• Enter and maintain customer information, opportunities, and activity in the CRM.
• Coordinate with estimating, design, and production teams to gather pricing, lead times, and project specifications.
• Track open quotes and orders, flagging items that need attention.
• Help prepare sales reports, pipeline updates, and forecasting documents for leadership.

• Serve as a friendly, professional point of contact for incoming client inquiries.
• Coordinate sample requests, shipping, and delivery of display prototypes.
• Support new customer onboarding, including credit applications and account setup.
• Help organize trade show participation, client visits, and plant tours.

• Maintain organized digital and physical files for active accounts and projects.
• Order and manage sales department supplies and marketing collateral.
• Support special projects and other duties as assigned.

Required

• Two or more years of administrative, sales support, or customer service experience.
• Excellent written and verbal communication skills.
• Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Professional, customer-focused demeanor.

• Experience in print, packaging, POP/display, or a related manufacturing industry.
• Familiarity with CRM systems (Salesforce, Hub Spot, or similar).
• Understanding of quoting, estimating, or production workflows.
• Associate’s or Bachelor’s degree in Business, Marketing, Communications, or a related field.

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• A collaborative, team-oriented culture with a company that takes pride in its work and its people.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit, stand, walk, and use hands and fingers to operate a computer, keyboard, telephone, and other standard office equipment.
• Frequently required to talk, hear, and communicate clearly in person, by phone, and via video conferencing.
• Specific vision abilities required include close vision, distance vision, color vision, and the ability to adjust focus for extended periods of computer and document work.
• Occasionally required to reach with hands and arms; stoop, kneel, crouch, or bend; and lift, carry, or…