Events Coordinator​/Recreation Program Coordinator

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Events Coordinator/Recreation Program Coordinator

The Cape May County Park & Zoo has a full-time (40 hours per week) vacancy for an Events Coordinator
.

One (1) year of experience providing support services in the

operation of a recreation facility.

NOTE:

Applicants who do not possess the required experience

may substitute thirty (30) semester hour credits from an accredited

college or university.

Responsibilities may include but are not limited to:

• Coordinate and manage zoo events, including planning, scheduling, logistics, vendor coordination, and public communication.
• Administer the Adopt-an-Animal program, including processing adoptions, maintaining participant records, and responding to customer inquiries.
• Process gift certificate requests, memorial donations, and donor acknowledgments.
• Coordinate facility rentals and review applications for outside groups using zoo facilities and the Park East Baseball Field.
• Oversee the Benches & Memorials program by coordinating installations and donor recognition.
• Coordinate fleet management activities by scheduling vehicle maintenance, repairs, inspections, and manufacturer recalls using Enterprise Fleet Management software.
• Organize and administer the annual hunting lottery program.
• Coordinate employee uniform ordering, inventory, and distribution.
• Maintain the zoo's online reservation system and website using Civic Plus and Rec One software, ensuring accurate visitor information, event schedules, and online reservations.
• Prepare and reconcile monthly credit card transaction reports using
• Respond to telephone calls, email correspondence, and in-person inquiries by providing accurate information and exceptional customer service.
• Coordinate bus parking and logistical arrangements for school groups, tours, and special events.
• Update digital information boards and visitor messaging using SM Infinity software.
• Record attendance data and prepare reports using Sen Source software and Microsoft Excel.
• Serve as backup recording secretary for Advisory Board and staff meetings, including preparing and distributing meeting minutes.
• Design promotional materials, graphics, banners, social media content, and marketing campaigns using Adobe Photoshop.
• Assist with special projects, public outreach initiatives, contests, community partnerships, and other promotional activities.
• Perform other related duties as assigned.

Skills needed:

• Excellent organizational and time management skills with the ability to coordinate multiple projects simultaneously.
• Strong written and verbal communication skills.
• Excellent interpersonal and customer service skills with the ability to interact professionally with the public, staff, volunteers, and community organizations.
• Ability to plan, coordinate, and execute events in a fast-paced environment.
• Knowledge of Microsoft Office Suite and the ability to learn specialized software applications.
• Experience with website content management systems, reservation software, and event coordination is preferred.
• Experience with Adobe Photoshop or similar graphic design software is preferred.
• Ability to maintain accurate records, prepare reports, and reconcile financial transactions.
• Ability to work independently while contributing effectively as part of a team.
• Flexibility to work occasional evenings, weekends, and holidays as required for special events.