Workplace Co-ordinator

Contract:

Professional Services, Production & Technology

Location:

Gloucester, GL3 4BH

Hours of work: 37.5

Contract Type:
Permanent

We are seeking a highly organised and proactive Workplace Co-ordinator to support the smooth and efficient operation of a high-performing workplace environment.

Working closely with the Regional Workplace Manager, you will help deliver exceptional workplace services, ensuring a safe, welcoming and productive experience for employees, visitors and contractors.

Job Description

We are looking for an individual who can coordinate workplace operations, manage stakeholder relationships and support service excellence across cleaning, catering, maintenance and training centre activities.

The successful candidate will play a key role in maintaining operational standards, driving continuous improvement and enhancing the overall workplace experience.

Key Responsibilities

Coordinate day-to-day workplace services including cleaning, catering, maintenance and visitor management.

Support the Workplace Manager with administrative and operational activities, ensuring effective workplace service delivery.

Maintain accurate workplace records, reports and documentation, ensuring compliance with operational standards and policies.

Monitor and update workplace management systems, producing reports on workplace performance, occupancy and service metrics.

Act as the primary point of contact for workplace-related enquiries from employees, visitors, contractors and service providers.

Support financial administration, including invoice processing, budget tracking and expense reconciliation.

Maintain health and safety records, support audits and incident reporting, and promote workplace wellbeing initiatives.

Identify opportunities to improve workplace processes, support technology adoption and contribute to continuous improvement initiatives.

Professional and Personal Competencies/Qualifications

Previous experience in a co-ordination, administration, facilities management or workplace support role.

Strong organisational skills with the ability to manage multiple priorities effectively.

Excellent written and verbal communication skills.

Proven ability to build positive working relationships with stakeholders at all levels.

Proficient in Microsoft Office applications including Excel, Word, Outlook and PowerPoint.

Experience using workplace management or cloud-based systems.

Understanding of facilities coordination and workplace service delivery.

Familiarity with health and safety regulations and reporting processes is desirable.

Strong attention to detail and ability to maintain accuracy under pressure.

Positive, proactive and customer-focused approach to work.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#facilities management

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme,…