Services Sales Executive - Microsoft

** Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
**** Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:**#
** Job Summary
** The Services Sales Executive (SSE) is responsible for driving Microsoft Services growth through disciplined sales execution, strategic alignment, and customer success. This role requires a proactive, results-oriented professional who consistently meets or exceeds performance expectations while demonstrating integrity, collaboration, and operational excellence.
** Role Description
*** Identify opportunities with customers and internal teams to optimize engagement profitability.
* Foster collaboration amongst assigned project team members.
* Propose service solution recommendations and serve as an escalation point for customer matters.
* Provide excellent value and experience while helping our customers deploy and manage their Solution.
* Serve as the key point of contact for each owned opportunity.
* Establish a rapport and confidence with internal teams, company’s customers and partners.
* Coordinate and lead weekly status meetings with each assigned client.
* Foster and maintain overall accountability for successful engagement delivery.
* Serve as the expert in the company’s value, methodology and processes.
* Actively monitor active, prospective and planned projects and ensure priorities are adjusted, as needed.
* Set clear communications to the customer as needed throughout project lifecycle.
* Review key documentation provided by customer, translate technical and business requirement and propose solution to solve customer challenge.
* Provide frequent project status reports and monthly forecast to SHI Leadership.
* Align with Sales to identify, qualify and ensure projects are relevant, accurately estimated and prioritized during the proposal phase.
* Research and expand current opportunities and identify new opportunities.
** Behaviors and Competencies
*** Business Development:
Can proactively seek out new markets, initiate strategic partnerships, and contribute to the development of innovative business strategies.
* Closing Deals:
Can develop and implement a strategic plan for closing deals, identifying high-value opportunities and using advanced negotiation techniques to secure successful outcomes.
* Consultative Sales:
Can proactively seek out potential customers, initiate sales conversations, and contribute innovative ideas to improve the sales process.
* Customer-Centric Mindset:
Can proactively engage with customers to understand their needs and expectations. Develops and implements strategies to enhance customer satisfaction and loyalty.
* Communication:
Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
* Relationship Building:
Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
* Negotiation:
Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
* Analytical Thinking:
Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably.
* Adaptability:
Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.
* Resilience:
Can proactively anticipate potential obstacles, develop contingency plans, and adapt strategies to overcome them.
** Skill Level Requirements
*** Experience with partner’s Global, Enterprise, or Commercial Segment(s), including familiarity with partner's portals, tools, programs, processes, and distribution transactions.

- Intermediate
* Ability to create and manage relationships with external partners, executive-level stakeholders, and within a sales organization.

- Intermediate
* Proficient in building and executing…