Project Management & Operations Leader
Listed on 2026-02-21
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Business
Operations Manager
$119,000 and $190,400 annually and is eligible for a short-term incentive plan/annual bonus
life insurance, parental leave, paid holidays, short term disability, long term disability, 401(k), employee discount
United States, New Jersey
Feb 18, 2026
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Service Manager
In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.
The work model for the role is: remote (#Li-Remote) within the North territory. Travel is estimated to be about 25%.
Your role and responsibilities:- Shape and execute project delivery strategy aligned with global business goals, driving efficient processes, strong contract/claim management, accurate documentation, and continuous improvement based on lessons learned.
- Ensure a superior customer experience by maintaining strong customer focus, resolving escalated issues, identifying operational improvement opportunities onsite, and relentlessly driving customer satisfaction and retention.
- Manage a team and oversee portfolio-level project management through reviews, proper project closure, KPI achievement (revenue, utilization, margin, satisfaction), and alignment with sales on planning, bids, estimating, and resource forecasting.
- Improve operational and service performance by forecasting consulting pipelines, enhancing project management practices, proposing strategic efficiency improvements, and maintaining tight collaboration with internal stakeholders.
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:- Bachelor's degree preferably in Engineering (Master's degree or MBA is a plus)
- 10+ years of relevant industry experience
- Backgrounds in service, project management, switch gear, power delivery, and familiarity with ABB solutions preferred
- Candidates must already have work authorization that would permit them to work for ABB in the US.
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB Benefit Summary for eligible US employees[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to and click on "Candidate/Guest" to learn more.
Health, Life & Disability- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options:
Core and Core Plus - Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Parental Leave - up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays. Salaried exempt positions have vacation under a permissive time away policy.
Equal Employment Opportunity StatementsABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by federal and state law.
For more information regarding your EEO rights as an applicant, please visit the following websites: https://(Use the "Apply for this Job" box below). Your Rights
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As an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities, applicants may request to review the plan of a particular ABB facility between…
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