Ketcham Community Center Attendant

Overview

KETCHAM COMMUNITY CENTER ATTENDANT

CLASSIFICATION:
Hourly, part-time
DEPARTMENT:
Ketcham Center

REPORTS TO:

Ketcham Center Director and Coordinators
FLSA STATUS:
Non-Exempt
FULL TIME/PART TIME:
Part-Time
SHIFT:
Varies includes nights and weekends

LOCATION:

Trenton, Missouri-Main Campus

Ketcham Center Attendants are responsible for working with NCMC students and the public to provide customer service in a recreational center environment. Attendants also provide assistance with set-up/tear down and staffing for events and activities.

• Greet members and provide assistance to customer requests
• Answer phone calls regarding inquiries about the Ketcham Center and assist with reserving rooms
• Set up individual membership accounts and provide membership information
• Monitor member sign-in and log
• Work concession stand at community events, basketball games, and recreational activities
• Work admissions gate at events, collect money and verify passes
• Assist in crowd control and flow as needed
• Set-up/tear down tables, chairs, equipment, and other prep as needed before and after events
• General housekeeping and cleaning
• Other duties as assigned

Education
:
High school diploma preferred

Experience
:
Customer service experience preferred

Skills
:
Ability to work with the public in a large setting; ability to work in large crowds; excellent customer service skills; basic computer skills and phone etiquette.

Physical Demands
:
Able to lift up to 25 lbs.; moving about between floors, bleachers, and rooms, ascending and descending stairs;
Ability to handle high noise levels; reaching, pulling, and pushing when setting up equipment, tables and chairs; able to do repetitive tasks; remain stationary at a desk for extended periods while working on a computer, answering phones, and dealing with the public.

Environmental Demands
:
Fluctuations while moving on tile and carpeted floors in a heated and air conditioned environment.