Customer Experience & Transactions Specialist
Job in
Trenton, Mercer County, New Jersey, 08628, USA
Listed on 2026-07-01
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Customer Service Specialist I to provide routine customer support across various communication channels including calls, emails, and web chat. In this role, you will assist in transaction processing and ensuring customer satisfaction while adhering to service level agreements.
The ideal candidate should have a high school diploma or GED and up to 2 years of experience in a call center or customer service environment. Key responsibilities include logging customer interactions and performing back-office support.
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