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Residential Support Specialist: Warranty & Claims

Job in Trenton, Mercer County, New Jersey, 08628, USA
Listing for: GAF Materials Corp.
Full Time position
Listed on 2026-08-15
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 52000 - 72000 USD Yearly USD 52000.00 72000.00 YEAR
Job Description & How to Apply Below

GAF Materials Corp. in Parsippany, NJ is seeking a Residential Consumer Support Representative to handle calls from homeowners, residential contractors, and internal partners regarding technical instructions, warranty coverage, and warranty claim initiation.

The role delivers the highest level of customer service, maintains strong interdepartmental relationships, and operates in a hybrid schedule: in-office Monday–Thursday with an option to work remotely from Friday.

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