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Strategic Customer Success Manager — Onboarding & Growth
Job in
Trenton, Mercer County, New Jersey, 08628, USA
Listed on 2026-08-18
Listing for:
SHI
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Technical Support, Client Relationship Management, HelpDesk/Support
Job Description & How to Apply Below
SHI is seeking a Customer Success Manager to onboard customers, guide them through their product or service lifecycle, and drive retention and growth through strategic customer success reviews.
You will act as a Subject Matter Expert, build strong customer relationships, and collaborate with internal teams to align offerings with customer objectives, ensuring a positive customer experience and fostering trust.
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