Client & Onboarding Lead
Job in
Trenton, Mercer County, New Jersey, 08628, USA
Listed on 2026-09-04
Listing for:
Connection
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Connection is seeking a Manager, Client Experience and Success to lead onboarding of new clients and coordinate cross-functional efforts within the Client Experience Team. The role involves escalations, training, and identifying process improvements to support enterprise clients.
You will mentor team leads, schedule training, and ensure effective communication across the organization to deliver superior client outcomes.
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