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Member Care Specialist
Job in
Trenton, Mercer County, New Jersey, 08628, USA
Listed on 2026-09-05
Listing for:
Prime Therapeutics
Full Time
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
Prime Therapeutics seeks a Customer Care Associate I to provide exceptional support to members and providers on eligibility, benefits, claims, and service authorizations. You will handle inbound calls, document intake data accurately, and strive for first-call resolution while upholding privacy standards.
Responsibilities include outbound outreach, education of providers and members on claims and reimbursement, and safe handling of sensitive information in a fast-paced healthcare call center.
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