Credit Collections Representative

Location:

On-site (local candidates only)

Schedule:

Monday–Friday, 8:00 AM–5:00 PM

Location:

Somerset, NJ

Duration: 6+ month

Pay: $30.38

We are seeking a Credit & Collections Representative to manage credit limits, payment terms, and collections for an assigned portfolio of accounts. This role requires experience supporting large corporate environments and working cross-functionally to resolve account issues.

• Review orders on credit hold and determine release or continued hold based on account status
• Collect past-due balances within an assigned portfolio and support sales teams with collection efforts
• Identify potential bad debt, pursue collection, and escalate as needed
• Respond to customer inquiries, statements, and correspondence; reconcile accounts to resolve discrepancies
• Review and adjust customer credit limits within approved authority
• Prepare accounts for external collections when internal efforts are exhausted
• Partner with Sales, Customer Service, and other internal teams to resolve disputes and inquiries
• Support payment portal setup and e-delivery requests

• Bachelor’s degree in Business, Finance, Accounting, or related field, or equivalent experience
• 3–5 years of Credit & Collections experience in a large corporate environment
• Strong verbal and written communication skills
• Proven ability to collaborate effectively across departments
• Excellent organizational, prioritization, and problem-solving skills
• Detail-oriented with sound judgment and adaptability in a fast-paced environment
• Customer service–focused approach

• Proficient in Microsoft Office (Outlook, Excel, Word)
• Experience with ERP systems (e.g., Oracle People Soft)
• Familiarity with credit reporting systems (e.g., Dun & Bradstreet, Creditsafe)