Wealth Operations Specialist

• Performs specialized operational tasks in support of one or more US Wealth Management lines of business

• Performs basic administrative support tasks while maintaining excellent quality in reporting and responding to clients both internal and external

• Is competent in at least one core Wealth Systems (Tracker, Netx
360, FIS Trust Desk) as well as other role-specific systems (Fidelity, Lotus Notes, Transtar among others) as needed

• Ensures transactions are confirmed and entered in system, according to established policies and procedures for each type of transaction

• Resolves problems with transactions by communicating directly with client-facing advisors, clients and third parties advisors

• Prepares detailed information and reports on transactions and accounts as needed

• Provides direction and answers to basic questions as needed

• Adheres to established quality standards for all work performed

• Supports Trackers/Phones/email to advise and assist client-facing CSAs

• Review basic reconciliation breaks

• Undergraduate Degree or High School Diploma with 3+ years related experience required
• A minimum of SIE & Series 99 registration is required;
  If hired without licenses, candidate will need to acquire within a defined period outlined at time of hire
• Knowledge of accounting entries and procedures
• Knowledge of trust operations processes
• Strong arithmetic skills
• Strong organizational skills
• Time management skills
• Attention to detail
• Interpersonal skills
• Communication skills, both verbal and written
• PC skills