Product Strategy Manager I – Forecasting and Financial Management

• Lead communication of long-term fraud loss forecasts across First-Party Fraud, Third-Party Fraud and billing disputes losses.
• Oversees Total Client Protection losses and expenses.
• Develop executive-level reporting packages, presentations, and business reviews that communicate fraud performance, forecast outlooks, key risks, and strategic opportunities.
• Partner with Fraud Strategy, Finance, Product, Risk, and Operations teams to align forecasting assumptions, business impacts, and performance expectations
• Serve as a subject matter expert for fraud loss performance, forecasting methodologies, Client Protection impacts, and Total Cost of Fraud metrics
• Influence and support cross-functional initiatives aimed at reducing fraud losses, optimizing expenses, improving client protection outcomes, and enhancing overall business performance
• Present complex financial and fraud performance insights to senior leaders in a simplified, executive-ready format that enables informed decision-making
• Responsible for Client Protection executive storytelling related to fraud loss and other expenses
• Ability to interpret financial results extracting trends to provide valuable insights to the business and Senior Management
• Assist in providing ongoing financial support to Client Protection and loss finance teams
• Identify and lead initiatives to continuously improve, automate, and scale forecasting processes and methodologies
• Partner/Collaborate with finance and key stakeholders on the communication of forecast drivers, impacts, loss performance, and reconciliation
• Prepare, distribute, and consolidate fraud loss and expense packages
• Identify and implement improvements and adhere to all deadlines
• Coaching teammates

• 3+ years of experience in Client Protection/Fraud, finance, accounting, and/or business management
• Advanced understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.)
• Proven strong analytical and communication skills
• Experience leading teams and/or projects
• Strong financial knowledge and understanding of fraud loss drivers
• Experience with PowerPoint, excel, e-Ledger and Enterprise GL tools (EPM) and executive storytelling
• Bachelor's degree in Finance, Accounting, Economics (or related discipline)
• 3+ years of fraud experience and/or 3+ years of analytical/financial experience including Forecasting (Consumer background preferred)

Demonstrates expertise in fraud loss forecasting, financial analysis, and executive-level communication, with a strong focus on Client Protection and fraud performance metrics. Proven ability to lead cross-functional initiatives and improve forecasting methodologies to enhance business outcomes.

• Fraud Loss Forecasting
• Financial Analysis
• Executive Storytelling
• Team Leadership
• Client Protection

• Fraud Analysis
• Financial Reporting
• Forecasting
• Analytical Skills
• Chargeback Recovery
• Expense Optimization
• Data Interpretation
• Performance Metrics
• Process Improvement---
• Financial Knowledge

• Communication Skills
• Coaching
• Collaboration
• Influencing
• Presentation Skills

• Client Protection
• First-Party Fraud
• Third-Party Fraud
• Fraud Loss Drivers
• Business Management
• Financial Support
• Strategic Opportunities
• Risk Management
• Billing Disputes
• Fraud Performance

• Power Point
• Excel
• E-Ledger
• Enterprise GL Tools
• EPM