Lead Pharmacy Technician

MAJOR FUNCTION

The primary purpose of the Pharmacy Technician is to assist the Pharmacist-In-Charge and Clinical Pharmacist in the daily operations of the Pharmacy, including serving patients and maintaining the pharmacy department. He/she will be responsible for inventory management, new-staff orientation and training, providing excellent customer service, and assisting the pharmacists with accurate, safe, and efficient preparation and dispensing of pharmaceutical orders in accordance with state and federal laws and regulations.

• Maintains inventory of all pharmaceuticals including clinic administered Department of Health (DOH) stock and HRSA allocated free medication stock, and trains all Pharmacy Technicians to do the same.
• Provides in-person new staff orientation of pharmacy software and daily activities.
• Ensures completion of pharmacy task lists daily.
• Collaborates with other departments in the Health Center to ensure efficient pharmacy workflow and patient satisfaction.
• Initiates work-orders to the appropriate vendors or department in the event of a software or equipment downtime. Assigns tasks to other pharmacy technicians to maintain basic pharmacy operations during downtime.
• Encourages profitability of pharmacy by processing prescriptions accurately, following up with patients who have not yet picked up their filled prescriptions and calling patients to encourage timely refills.
• Greets guests and provides excellent customer service.
• Helps healthcare professionals and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist.
• Assists pharmacists to help ensure the pharmacy is running efficiently.
• Accepts accurate patient and prescription order information necessary to process new and refill medications.
• Maintains records by recording and filing prescriber orders and prescriptions and performs computer entries of prescription information.
• Organizes medications for the pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; and assembling pharmaceutical therapies.
• Retrieves the appropriate medication from inventory.
• Creates prescription labels, including selection of appropriate auxiliary labels, to be affixed to prescription containers.
• Places medications in containers and affixes prescription labels.
• Prepares unit dose packaging, when appropriate, and trains other Pharmacy Technicians to do the same.
• Prepares compounded stock medication, when appropriate.
• Generates revenue by calculating, recording, issuing, and collecting charges.
• Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.
• Protects patients and employees by adhering to infection-control policies and protocols.
• Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.
• Responsible for promoting joy in the workplace to achieve organizational goals, mission and vision.

Required:

• High school diploma or equivalent
• Current Pharmacy Technician Certification Board certification
• 5 years of experience as pharmacy technician

Preferred:

• Associates degree
• Bilingual (Spanish)

• New Jersey Board of Pharmacy Certified Technician

• High energy and enthusiasm, positive, “can-do” attitude with a high degree of initiative
• Excellent customer service skills
• Must be able to work in a team and collaborative environment
• Understanding of federal HIPPA rules and ability to maintain patient confidentiality
• Ability and willingness to perform duties with purpose and strong sense of urgency
• Ability to organize and prioritize tasks/projects
• Familiarity with State and Federal pharmacy laws and regulations
• Knowledge of brand and generic drug names
• High attention to detail
• Must be proficient in basic math skills
• Must be capable of operating cash register
• Demonstrated ability to use Microsoft Office applications, including Microsoft Word, Outlook, and Excel