Archer Management Support

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Job Title: Archer Application Management Support

Job Location: Remote

# Positions: 1

Employment Type: C2C

Duration: Long Term

Key Technology: RSA Archer, Event Analyzer, Jira



Job Responsibilities :

• Perform End to End configuration of the new and existing Archer applications, managing every aspect of the SDLC including layout, workflow, reporting, notification, questionnaires, access controls, packaging, etc.
• Resolve platform & end user related issues
• Perform admin tasks, Access Controls (Groups, Roles & Record permissions configuration)
• Debug performance issues
• Perform testing & migration support into different environments
• Gather requirements, perform analysis and estimation
• Prepare formal project documentation including requirements specifications, system design documents, current & future state diagrams, use cases and user manual
• Assist business users during UAT, analyze and resolve production issues as needed
• Be responsible for day-to-day operations and strategic configuration management including advanced workflows, data feeds, packaging, reporting, and compliance oversight.
• Create and maintain field-level calculations, DDEs, conditional visibility rules

• Experience in development, maintenance, testing & support of RSA Archer applications with good exposure to SDLC processes in Agile or Waterfall methodology
• Must have the knowledge of end-to-end life cycle of development/implementation of use Cases in Archer tool
• Good Hands-on experience with customization & configuration of RSA Archer tool
• Experience with data feeds, configurations & notifications
• Experience in creating fields, reports, iView's, and dashboards in Archer tool
• Extensive experience in configuring Access Controls, Record Permission, Events & Notifications in Archer
• Experience in Archer integration with other platforms or systems
• Effective written and verbal communication skills with good analytical skills
• Hands-on experience with packaging and deployment
• Experience with Event Analyzer in Archer
• Experience working with Jira tickets as the main ticketing management system.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function Other
• Industries
  
  IT Services and IT Consulting

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