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Senior ITSM Problem Analyst; ServiceNow & RCA

Job in Trenton, Mercer County, New Jersey, 08628, USA
Listing for: Ford Motor Company
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Business Analyst, Systems Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 96720 - 162120 USD Yearly USD 96720.00 162120.00 YEAR
Job Description & How to Apply Below
Position: Senior ITSM Problem Analyst (ServiceNow & RCA)
A global automotive leader is looking for an experienced ITSM Problem Analyst to improve IT service reliability. This role involves resolving incidents, analyzing trends, and managing root cause analysis in the IT landscape. Candidates should have a Bachelor's degree, extensive experience with ITSM tools like Service Now, and strong analytical abilities. The position offers comprehensive benefits and a competitive salary ranging from $96,720 to $162,120, based in Trenton, New Jersey.
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Position Requirements
10+ Years work experience
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