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Change Management IT Project Manager

Senior Escalation & Process Automation Lead

Job in Trenton, Mercer County, New Jersey, 08628, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    Change Management, IT Project Manager
Salary/Wage Range or Industry Benchmark: 79400 - 135000 USD Yearly USD 79400.00 135000.00 YEAR
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Process Improvement & Automation Lead in Trenton, NJ. This role focuses on managing escalation workflows, driving continuous improvement, and coordinating service recovery across multiple teams. Candidates should hold a Bachelor's degree and possess 4–6 years of IT experience, with strong leadership and analytical skills. The position offers a compensation range of $79,400 - $135,000 based on experience and qualifications.
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Position Requirements
10+ Years work experience
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