Quality Assurance Tester

Overview

Under the direction of a supervisor in the Office of Information Technology at the New Jersey Department of Education, this position is responsible for quality assurance of enterprise systems, with a primary focus on Salesforce-based applications and data modernization initiatives.

The candidate will create functional and non-functional testing requirements, test solutions, and ensure that the systems meet the desired specifications for the Department's digital transformation.

• Create test cases and acceptance criteria:
  Specifically for Salesforce Lightning components, custom objects, and automated Flows.
• Execute test cases under varying circumstances:
  Perform functional, regression, and integration testing between Salesforce and external data platforms (e.g., Snowflake, AWS).
• Document and evaluate test results:
  Maintain detailed logs of test execution within Agile management tools (Jira/Azure Dev Ops).
• Detect, log, and report program bugs:
  Identify Salesforce-specific issues including validation rule failures, permission set conflicts, and integration bottlenecks.
• Track defects and troubleshoot errors:
  Work closely with developers to replicate bugs and verify fixes in sandbox environments.
• Create test procedures/training materials:
  Develop documentation for end‑user testing and UAT (User Acceptance Testing) sessions.
• Identify and implement appropriate testing strategies:
  Determine when to use manual vs. automated testing (e.g., Playwright) for Salesforce UI and API layers.
• Collaborate with project team members:
  Partner with Salesforce Architects and Data Engineers on security requirements and customer‑facing issues.
• Agile development experience:
  Participate in daily stand‑ups, sprint planning, and retrospectives to ensure quality is integrated into the SDLC.
• Salesforce Domain Expertise:
  Direct experience testing Salesforce CRM, including configuration, customization, and App Exchange integrations.
• Data Integrity Testing:
  Experience validating complex data migrations and real‑time data syncs between cloud platforms.
• Public Sector Awareness:
  Ability to test applications against accessibility (Section 508) and data privacy standards relevant to educational data.
• Sandbox Management:
  Familiarity with managing test data and deployments across Salesforce Sandbox environments.

• Bachelor’s degree or higher from an accredited college or university in a related technical field.
• 5+ years experience in quality assurance of software systems.
• Experience with Salesforce configuration, customization, and testing.
• Experience with API testing tools such as Postman or SoapUI.
• Experience with defect tracking tools (Jira, Azure Dev Ops, or ALM).
• Experience with automated testing tools such as Playwright, Selenium, or Copado.
• Knowledge of data validation and SQL (Snowflake or similar).
• Strong understanding of UX testing and blind accessibility standards (SECTION 508).

• Manual Testing (System, Integration, Regression) – 5 years required.
• Defect Tracking Tools (Jira, Azure Dev Ops, or ALM) – 5 years required.
• API Testing (Postman or SoapUI) – 3 years required.
• Test Case Design & Documentation – 5 years required.
• Data Validation/SQL (Snowflake or similar) – 3 years required.
• Test Automation (Playwright, Selenium, or Copado) – 3 years required.
• UAT Coordination/Business Analysis – 3 years required.