Senior Director, Insurance Claims Advisory

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

The Senior Director, Insurance Claims Advisory, will be part of our global insurance business consulting practice. In this leadership role, you will serve as the primary advisory for global insurance clients on transforming, modernizing, and automating their claims ecosystems.

This executive will focus on achieving superior client "mind-share gain" by driving the verticalization of our IT services offerings, leveraging strategic partnerships, and developing proprietary industry assets addressing Insurance Claims lifecycle.

A critical component of this role is serving as the primary pre‑sales Claims domain expert for the North American P&C and L&A sales team, translating complex IT capabilities into tangible business outcomes (e.g., improved claims efficiency, lower loss ratio). This role demands a unique blend of strategic vision, deep insurance domain expertise, ecosystem leadership, and commercial acumen to position our firm as the premier IT services partner in the insurance sector

• Vertical GTM Strategy & Mind-Share Gain: Define and execute a targeted GTM strategy aimed at capturing mind-share and market leadership within specific North American P&C and L&A sub-segments. Translate complex claims handling workflows into actionable systems architecture requirements for globally distributed engineering teams.

• Verticalization of IT and Ops Services addressing Insurance Claims: Lead the adaptation and configuration of our core IT services portfolio (Cloud, Data/AI, Cybersecurity, Modernization) into tailored, insurance claims‑specific solutions. Drive the creation of compelling value propositions for both P&C and L&A sectors.

• Pre‑Sales Domain Expertise & Deal Shaping: Act as the primary Claims subject matter expert (SME) for the North American sales team during complex, large‑deal pursuits.

• Provide expert P&C and L&A domain and technology expertise during client‑facing meetings, workshops, and proposal development.

• Shape commercial and solution constructs that address specific client challenges across underwriting, claims, policy administration, and regulatory reporting (e.g., NAIC).

• Ecosystem & Partnership Leadership: Develop joint GTM motions with key alliance partners and Independent Software Vendors (ISVs) in the insurance space (e.g., Guidewire, Duck Creek, Majesco, Verisk). to amplify market reach and deliver integrated client solutions.

• Asset & IP Development: Drive the commercialization of proprietary insurance industry assets, frameworks, and solution accelerators. Collaborate with delivery and product teams to codify best practices into repeatable, marketable assets that enhance our value proposition and delivery efficiency.

• Thought Leadership & Brand Visibility: Serve as a visible thought leader for the firm’s insurance practice. Represent the company at tier‑1 industry conferences (e.g., Insure Tech Connect, Applied Net), publish white papers, and engage with analyst firms (Gartner, Forrester) to shape market perception.

• Commercial Execution & Pipeline Growth: Achieve revenue targets by collaborating closely with the direct sales force and providing high‑impact pre‑sales support that increases win rates and deal size.

• Strategic Vision: Ability to translate complex industry trends (e.g., insurtech disruption, AI adoption) into a clear, compelling commercial strategy.

• Commercial Acumen: Expertise in structuring complex deals, articulating ROI, and navigating enterprise sales cycles.

• Influencer & Communicator: Exceptional executive‑level communication and presentation skills; a recognized public speaker or thought leader is a strong plus.

• Ecosystem Builder: Demonstrated ability to build relationships with technology partners and influence cross‑functional teams without direct authority.

• Analytical Rigor: Highly…