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Junior IT Escalation & Incident Coordinator

Job in Trenton, Mercer County, New Jersey, 08628, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 70000 - 97400 USD Yearly USD 70000.00 97400.00 YEAR
Job Description & How to Apply Below

ASM Research, An Accenture Federal Services Company, is seeking a Junior Escalation Manager in Trenton, New Jersey. The role involves managing escalated IT incidents, ensuring effective communication and documentation throughout the escalation lifecycle.

The ideal candidate will have a Bachelor’s degree and 0–3 years of experience in IT support or incident management. The position requires foundational ITIL knowledge and a current secret security clearance.

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