Quality Assurance Tester

IT Quality Assurance for Salesforce Applications

At IT, you will be responsible for quality assurance of enterprise systems, focusing on Salesforce-based applications and data modernization. Create functional and non-functional test requirements and solutions; ensure specifications are met.

Note:

This is a Hybrid position - 3 Days On-Site, 2 Days Remote.

This position will be responsible for quality assurance of enterprise systems, with a primary focus on Salesforce-based applications and data modernization initiatives. The candidate will create functional and non-functional testing requirements, test solutions, and ensure that the systems meet the desired specifications for the Department’s digital transformation.

Education: Bachelor’s degree or higher from an accredited college or university in a related technical field.

Experience: 5+ years experience in quality assurance of software systems.

• Create test cases and acceptance criteria:
  Specifically for Salesforce Lightning components, custom objects, and automated Flows.
• Executes test cases under varying circumstances:
  Perform functional, regression, and integration testing between Salesforce and external data platforms (e.g., Snowflake, AWS).
• Document and evaluate test results:
  Maintain detailed logs of test execution within Agile management tools (Jira/Azure Dev Ops).
• Detect, log, and reports program bugs: Identify Salesforce-specific issues including validation rule failures, permission set conflicts, and integration bottlenecks.
• Track defects and troubleshoot errors:
  Work closely with developers to replicate bugs and verify fixes in sandbox environments.
• Create test procedures/training materials:
  Develop documentation for end-user testing and UAT (User Acceptance Testing) sessions.
• Identify and implement appropriate testing strategies: Determine when to use manual vs. automated testing (e.g., Playwright) for Salesforce UI and API layers.
• Collaborate with project team members:
  Partner with Salesforce Architects and Data Engineers on security requirements and customer-facing issues.
• Agile development experience:
  Participate in daily stand-ups, sprint planning, and retrospectives to ensure quality is integrated into the SDLC.
• Salesforce Domain Expertise:
  Direct experience testing Salesforce CRM, including configuration, customization, and App Exchange integrations.
• Data Integrity Testing:
  Experience validating complex data migrations and real-time data syncs between cloud platforms.
• Public Sector Awareness:
  Ability to test applications against accessibility (Section 508) and data privacy standards relevant to educational data.
• Sandbox Management:
  Familiarity with managing test data and deployments across Salesforce Sandbox environments.

• Manual Testing (System, Integration, Regression
  - Required - 5 - Years)
• Salesforce Platform Testing (Lightning, Flows, Objects) - Required - 4 - Years
• Agile/Scrum Methodology
  - Required - 5 - Years
• Defect Tracking Tools (Jira, Azure Dev Ops, or ALM) - Required - 5 - Years
• API Testing (Postman or SoapUI) - Required - 3 - Years
• Test Case Design & Documentation
  - Required - 5 - Years
• Data Validation/SQL (Snowflake or similar) - Desired - 3 - Years
• Test Automation (Playwright, Selenium, or Copado) - Desired - 3 - Years
• UAT Coordination/Business Analysis
  - Desired - 3 - Years