Call Recording Speech Analytics Engineer

Accenture Flex offers you the flexibility of local fixed‑duration project‑based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world‑class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

• Implementation, configuration, and support of call recording, speech analytics, and workforce management solutions for the client.
• Hands‑on engineering, vendor coordination, testing, performance support, and post‑production stabilization.
• Participate in performance testing and tuning activities to ensure application stability and scalability.

NOTE:

Role requires 60% onsite client work in Pennington NJ;
Charlotte NC; or Addison, TX and client mandated time away, 5 days per quarter.

• 5+ years of experience in Call Recording and Speech Analytics
• 10+ years of overall IT experience
• Bachelor's degree

Accenture Flex offers a market‑competitive suite of benefits including medical, dental, vision, and long‑term disability coverage, a 401(k) plan, and paid time off.

• California – $44.00 - $54.00/hour
• Cleveland – $44.00 - $54.00/hour
• Colorado – $44.00 - $54.00/hour
• District of Columbia – $44.00 - $54.00/hour
• Illinois – $44.00 - $54.00/hour
• Maine – $44.00 - $54.00/hour
• Maryland – $44.00 - $54.00/hour
• Massachusetts – $44.00 - $54.00/hour
• Minnesota – $44.00 - $54.00/hour
• New York – $44.00 - $54.00/hour
• New Jersey – $44.00 - $54.00/hour
• Virginia – $44.00 - $54.00/hour
• Washington – $44.00 - $54.00/hour

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