Senior CS Systems Analyst: Gainsight & AI Platform Lead
Job in
Trenton, Mercer County, New Jersey, 08628, USA
Listed on 2026-07-31
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
IT Business Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
UKG seeks a Senior Business Systems Analyst to lead administration, optimization, and architectural direction of our Customer Success platforms—primarily Gainsight and Staircase AI. You will bridge technical execution with business strategy and partner closely with CS leadership to translate complex needs into scalable system solutions.
You’ll drive data, automation, and AI insights to improve product adoption, reduce churn, and measurable business outcomes while owning Gainsight and Staircase
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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