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Solutions Analyst
Job in
Trenton, Mercer County, New Jersey, 08628, USA
Listed on 2026-08-16
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-16
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant, Data Analyst, UI/UX Design
Job Description & How to Apply Below
- Engage customers using a consultative approach to understand business processes and objectives
- Lead customer needs gathering through active listening and stakeholder collaboration
- Translate customer needs into system designs and configured solutions
- Configure workflows, forms, integrations, notifications, and reporting within the platform
- Design and support integrations using RESTful APIs and third-party systems
- Create PowerBI dashboards aligned to customer reporting needs
- Ensure high-quality user experience through thoughtful UX configuration
- Manage multiple projects and priorities simultaneously with attention to detail
- Communicate clearly with both technical and non-technical stakeholders
- Troubleshoot solution issues across systems and environments
- Contribute to documentation, best practices, and continuous improvement
- 4+ years SaaS or implementation analyst experience
- Based within an hour's drive of Trenton, NJ, with the ability to travel to state agencies up to twice a week
- Exceptional attention to detail and emotional intelligence
- Clear and concise written and verbal communication
- Proven ability to manage multiple customers and projects concurrently
- Ownership mindset and accountability
- Creative problem-solving and adaptability
- Demonstrated experience in application configuration and workflow design
- Familiarity with Agile, Waterfall, and Hybrid delivery models
- Awareness of user experience (UX) design/configuration principles
- Experience with PowerBI dashboard creation, data storytelling, APIs and system integrations
Demonstrates expertise in SaaS implementation and application configuration, with a strong focus on user experience design and effective stakeholder communication. Proven ability to manage multiple projects and deliver high-quality solutions through creative problem-solving and adaptability.
Highest-signal resume keywords- SaaS Implementation Experience
- Application Configuration
- PowerBI Dashboard Creation
- RESTful API Integration
- Agile Delivery Model Familiarity
- Application Configuration
- Workflow Design
- Data Storytelling
- System Integration
- User Experience (UX) Design
- Attention to Detail
- Emotional Intelligence
- Clear Communication
- Creative Problem-Solving
- Adaptability
- Consultative Approach
- Stakeholder Collaboration
- Continuous Improvement
- Documentation
- Hybrid Delivery Model
- PowerBI
- RESTful APIs
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