More jobs:
Sr Database Support Analyst
Job in
Trenton, Mercer County, New Jersey, 08628, USA
Listed on 2026-09-20
Listing for:
Altera Digital Health Inc.
Full Time
position Listed on 2026-09-20
Job specializations:
-
IT/Tech
Database Administrator, IT Support
Job Description & How to Apply Below
- Interacts with client hospital IT staff via phone and email to help troubleshoot and resolve highly complex product problems or issues, with a focus on backend infrastructure and the database.
- Connects to client environments to diagnose and resolve complex customer questions or problems in the areas of system performance and stability, as well as product installation and system functionality.
- Communicates progress and resolution to the client and documents all work in a case record.
- Assists field technicians who are troubleshooting problems or repairing product
- Conducts performance monitoring, utilizing database management tools to evaluate and resolve performance problems.
- Report defects and design issues to our development teams.
- Stays abreast of current technology in products, design changes and new products offered.
- Documents problems and solutions as articles for our Knowledge Base and reviews and approves knowledge articles written by others.
- Reports defects and design issues to our development teams.
- Works on most complex database related issues directly with client DBAs, development and external consultants.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×