Quality Assurance & Customer Experience Analyst
Job in
Trenton, Mercer County, New Jersey, 08628, USA
Listed on 2026-07-08
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-08
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager, Data Analyst
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, based in Trenton, New Jersey, is seeking a Quality Assurance Specialist to monitor customer interactions and analyze feedback for quality improvements. Candidates should have a background in call center operations and quality assurance, with a strong focus on customer service and problem-solving skills.
The position requires 2-5 years of relevant experience, with opportunities for training and certification. Compensation is competitive, ranging from $20.00 to $25.00 per hour, depending on qualifications and experience.
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