Senior , AI Quality Lead

Responsibilities

• Partner with Product and Engineering leaders as a co-owner of quality, bringing the testing strategy, domain judgment, and evidence to jointly define what "good" looks like and what’s ready to ship
• Apply deep banking and Finxact domain knowledge to validate that the system behaves the way it should, not just that scripts pass – catching correctness and behavioral issues, not only broken builds
• Define and champion the testing and quality strategy across the Finxact Experience landscape, establishing the standards, coverage targets, and quality gates that everything ships through
• Define clear, defensible test plans across both automated and manual coverage, and be able to walk stakeholders through them
• Design, build, and maintain a modern test automation suite for the Finxact Console – end-to-end, API/contract, and regression – integrated into CI/CD so quality is enforced in the pipeline, not after the fact
• Shape and run the evaluation strategy for our AI/LLM ecosystem – automated and manual – building eval suites and prompt/output regression that measure accuracy, groundedness, safety, and consistency, and gate releases accordingly
• Partner closely with engineers, who own development, while you own the quality bar, the measurement, and the release gate for new features
• Serve as the point of quality for every release – making the call that there are no meaningful regressions and that new functionality meets the quality bar before it ships
• Provide a testing framework and standards for developers to build against, and enforce compliance across the team
• Bring best-in-class QA practice, tooling, and a quality culture to the team, leveling everyone up through standards, documentation, and example

• 5+ years in software quality assurance and test automation, including a proven track record as a QA and SDET lead
• 3+ years of hands‑on experience building end‑to‑end and API/integration test automation for modern web applications (Playwright, Cypress, Selenium; REST/contract testing) integrated into CI/CD pipelines
• 3+ years of experience in a senior or lead capacity owning quality strategy – coverage models, risk‑based testing, regression strategy, release‑readiness criteria, and quality gates
• 3+ years of experience in banking or financial services, with working knowledge of how core banking systems are expected to behave – enough domain depth to judge correctness, not just whether tests pass
• Demonstrated ability to partner with Product and Engineering leaders as a peer, co‑owning quality and operating with authority over the quality bar – as a lead or otherwise
• Excellent written and verbal communication skills to collaborate with technical and non‑technical stakeholders across the organization
• Bachelor’s degree in Computer Science, Engineering, or Information Technology, or an equivalent combination of education, work, or military experience
• Legally authorized to work in the U.S. without need for sponsorship now or in the future