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Retail Experience Lead: Sales, Service & Operations
Job in
Trenton, Mercer County, New Jersey, 08628, USA
Listed on 2026-08-15
Listing for:
The Michael's Companies
Full Time
position Listed on 2026-08-15
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
The Michaels Companies is seeking a Retail Customer Experience Manager in Trenton, NJ. You will lead front-end and service operations, drive customer-focused coaching, and ensure adherence to SOPs and brand standards while delivering strong sales results.
Responsibilities include MOD coverage, POS optimization, loyalty enrollment, and omni-channel fulfillment, with emphasis on in-store programs and events. Join a nationwide team committed to creativity and customer delight.
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