Field Account Manager – Trenton​/Princeton​/Cherry Hill; NJ

Overview

Field Account Manager - Trenton/Princeton/Cherry Hill (NJ).

Location:

Trenton, Princeton, or Cherry Hill, New Jersey.

• Drive Expansion Revenue: Grow revenue within an assigned book of merchants by increasing product adoption, upgrading software plans, and expanding usage of advanced Ship Station features.
• Consultative Feature Sales: Use MEDDPICC sales methodology to identify and cross-sell underutilized software capabilities and consult with merchants on how to leverage Ship Station’s tools to optimize their workflows.
• Adoption-Led Sales Motion: Use data, usage signals, and discovery conversations to identify underutilized features and integrations, then position those capabilities as solutions to real business challenges.
• Manage a High-Volume Book of Business: Own and prioritize a large portfolio of active customers, balancing proactive outreach, renewals, and expansion opportunities to maximize long-term account value.
• Quota Attainment: Consistently meet or exceed quarterly sales quotas through repeatable software sales motions.
• Carrier Integration & Volume: Support carrier growth initiatives by ensuring merchants are effectively using software integrations to unlock incremental shipping volume.
• Strategic Forecasting: Maintain an accurate pipeline and forecast reporting for your territory, ensuring transparency in software adoption trends.
• Channel Management: Drive new logo sales through co-selling with carrier partners. Build rapport with channel partners through education and collaborative sales efforts.

• Expansion & Account Growth Selling: 2-3 years of demonstrated ability to grow a book of business through upsell, cross-sell, renewals, and increased product adoption.
• Consultative SaaS Selling: Experience translating software capabilities into tangible business outcomes for SMB and mid-market customers, positioning the platform as a strategic operational tool.
• Technical & E-commerce Fluency: Strong working knowledge of SaaS platforms, API-driven workflows, and e-commerce ecosystems (e.g., Amazon, Shopify), with the ability to guide merchants on integrations and automation.
• Adoption Strategy: Proven experience in driving "stickiness" within a platform by increasing user engagement with advanced features.
• Execution-Focused: A disciplined approach to managing a high-volume territory with a focus on fast time-to-value for customers.

• Top performance in prior role(s).

• For applicants based in New Jersey, the compensation range for this role starts at $135,000 OTE.

• Fully Paid Annual International President s Club Trip (Auctane Employee Plus One)
• Exciting and Motivating Annual Global Revenue Kick Off Week at HQ in Austin, TX
• 401k employer matching program
• Annual merit reviews, health and wellness plans, Employee Assistance Program (up to 8 free mental health sessions), gym discounts, education reimbursement, Employee Referral Program
• An inclusive and upbeat work environment with an HQ in central Austin, Texas.

Location:

Trenton, Princeton or Cherry Hill, New Jersey. Travel within the territory is required for in-person customer engagement, about 4 days per week.

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25 lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled.

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