Service Sales Rep

Service Sales Representative

ASSA ABLOY Entrance Systems, Pedestrian Door Solutions – a global manufacturer committed to creating safe, secure, and efficient entrance systems worldwide.

This position interfaces with customers, field technicians, and other departments to drive customer service and grow the local services business. You will develop new account opportunities, maintain existing relationships, and communicate schedules and expectations.

• Meet monthly and quarterly service sales and quoting quotas on contract and repair sales.
• Understand and use the company’s quoting and CRM processes.
• Submit forecasts and reports in a timely, legible manner.
• Communicate effectively, manage time, negotiate, and follow up.
• Call on local end users continually (in‑person visits).
• Maintain relationships with major customers and foster new prospect relationships.
• Provide customers with requested service reports.
• Understand AAAD Certification and door hardware functions.
• Participate in customer complaints and resolution processes.
• Analyze competitor pricing, strengths, and weaknesses.
• Join and maintain professional associations to enhance selling opportunities.
• Work with Dispatch/Administrative Assistant for workflow coordination.
• Other related duties as required or assigned.

• Marketing or business degree preferred.
• 2-3 years of experience in business development or sales.
• High level of organization and problem‑solving skills.
• Ability to work well within a team.
• Self‑motivating with a positive attitude and grace under pressure.
• Attention to detail and analytical skills.
• Strong verbal communication and follow‑up skills.
• High‑energy, results‑oriented approach.
• Reliability and discipline.
• Working knowledge of MS Office and familiarity with CRM systems.

• Health, dental, and vision plans
• 401(k) with company matching
• Short- and long-term disability, life, and accidental insurance
• 15 PTO days and 11 paid holidays

• Flexible scheduling

• Structured onboarding process
• Online courses to upgrade skills
• Mentorship from experienced colleagues and experts
• Length of Service awards