Field Service Technician

Position Summary

We are seeking a highly motivated Field Service Technician to install, maintain, troubleshoot, and repair industrial equipment at customer sites. The ideal candidate will possess a strong combination of electrical and mechanical skills, excellent problem-solving abilities, and a commitment to delivering outstanding customer service.

This role requires frequent travel to customer locations to perform preventive maintenance, diagnose equipment issues, and ensure optimal system performance.

• Install, commission, and start up industrial equipment at customer facilities.
• Diagnose and repair electrical, mechanical, hydraulic, and pneumatic system issues.
• Perform preventive and corrective maintenance on machinery and equipment.
• Read and interpret electrical schematics, wiring diagrams, mechanical drawings, and technical manuals.
• Troubleshoot PLC-controlled equipment and industrial automation systems.
• Conduct equipment inspections and provide customers with service recommendations.
• Document service activities, repairs, and parts usage through service reports.
• Train customers on proper equipment operation and routine maintenance procedures.
• Maintain a safe work environment and follow all company and customer safety requirements.
• Coordinate with technical support, engineering, and parts departments to resolve complex issues.

• High school diploma or GED; technical degree or vocational training preferred.
• 3+ years of experience in field service, maintenance, manufacturing, or industrial equipment repair.
• Strong electrical troubleshooting skills, including:
• AC/DC circuits
• Motors and drives
• Sensors and controls
• Electrical testing equipment (multimeters, clamp meters, etc.)
• Strong mechanical troubleshooting skills, including:
• Bearings, gearboxes, pumps, conveyors, and power transmission systems
• Hydraulic and pneumatic systems
• Ability to read electrical schematics and mechanical drawings.
• Valid driver's license with a clean driving record.
• Ability to travel up to [50-75%] as required.

• Associate degree in Electrical, Mechanical, Mechatronics, or Industrial Technology.
• Experience with PLC troubleshooting (Allen-Bradley, Siemens, or similar platforms).
• Industrial automation experience.
• OSHA training or other safety certifications.
• Knowledge of CNC, packaging, material handling, or manufacturing equipment.

• Strong analytical and troubleshooting skills.
• Excellent customer service and communication abilities.
• Self-motivated with the ability to work independently.
• Strong organizational and time management skills.
• Ability to prioritize multiple service calls and projects.

• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend, climb ladders, and work in industrial environments.
• Ability to work extended hours and occasional weekends as required.

• Sign On Bonus
• Company vehicle provided
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Ongoing technical training and career development
• Travel reimbursement and per diem (when applicable)

Compensation: $26.00 - $33.00 per hour, contingent on level of experience