Salem County - Case Worker

Salem County – Case Worker 1 at Diocese of Camden. The Case Worker 1 serves clients in need with care and dignity, working closely with the Family & Community Service Center.

• Reflect the mission and vision of Catholic Charities in all client interactions.
• Respond to client requests for information and services in a timely, compassionate, and professional manner.
• Assess client needs, determine eligibility for Catholic Charities services or linkages to community resources.
• Evaluate financial need, ability to follow plans, and documentation for funding requirements.
• Screen for additional problem areas such as substance abuse and make referrals.
• Verify client information and maintain confidentiality of all client information and services.
• Use agency database to complete client case notes.
• Track and collect client and statistical data utilizing Excel and Word reports.
• Participate in staff meetings, department and agency-wide trainings, and represent Catholic Charities at monthly meetings with state and county partners.
• Collaborate with staff and volunteers to order, stock, and distribute food; complete related reports.
• Assist in implementing, developing, and continuously improving the program.
• Assist in training and supervising program volunteers.
• Communicate program problems to Regional Program Coordinator and recommend resolutions.
• Maintain a positive work atmosphere and foster good relationships with customers, clients, external colleagues and management.
• Perform other duties as assigned.

May have oversight of program volunteers.

• Knowledge of entitlement programs, federal and state regulations, and community resources.
• Understanding of social issues affecting the poor in southern New Jersey.
• Basic knowledge of local social services programs and eligibility criteria.
• Strong interpersonal, time‑management, and communication skills.
• Ability to relate compassionately to people in emergency situations.
• Sensitivity to the needs of culturally and economically diverse populations.
• Strong critical‑thinking and problem‑solving skills.
• Working knowledge of Microsoft Office Suite and Outlook.
• Bilingual preferred (English and Spanish).
• Clear and proficient written communication for documentation.

A bachelor's degree in social work or a related human services field is preferred. In lieu of a degree, a high school diploma plus three years of experience in social services will be considered.

$41,500 – $43,500

Entry level

Full‑time

Other (Religious Institutions)