Case Aide

About the Organization Catholic Charities, Diocese of Trenton is a faith inspired non‑profit organization, mission-driven, family‑friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work‑life balance, rewarding career, competitive salaries, and comprehensive benefit programs.

Some of our benefits include: generous paid holidays, vacation, and sick time;
Employee Assistance Program, excellent health & pension plans;
Public Student Loan Forgiveness program; and wide array of training and staff development opportunities to earn on‑site CEUs. Catholic Charities is an affirmative action / equal opportunity employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance.

Location:

IBHS Mercer
- Southard St. (Trenton, NJ)

Assists in providing the fundamental aspects of programs or cases and assists in providing client services, including support for families, under close and regular supervision.

• Assists with conducting programs to prevent and resolve client problems.
• Provides information and referral to clients over the phone or in person.
• Provides case management assistance, i.e., preparation/maintenance of client files, mailings, client tracking, and technical and administrative assistance.
• Assists clients in identifying benefits, social and community services and helps clients obtain them.
• Assists with transportation needs.
• Provides emotional support to clients.
• Assists with daily living skills.
• Assists or organizes/ leads client activities.
• Assists with crisis intervention.
• Confers with medical/other personnel on client behalf.

As requested by Director.

• Basic knowledge and understanding of case management.
• Basic computer and software skills and experience.
• Complete work with accuracy and meet deadlines.
• Communicate effectively, both verbally and in writing; understand and follow directions.
• Provide a high level of customer service.
• Establish and maintain effective working relationships with clients, families, caregivers, service providers and staff.
• Knowledge of community resources is highly desirable.

N/A

High School diploma; 1 year of related experience (work or volunteer).

Valid driver’s license (if applicable).

Exempt / Non‑Exempt:
Non‑Exempt

Weekly

Work Hours:

36

Proposed Salary: $40,000 annually

Schedule:

Monday
- Thursday 10:00 AM-7:00 PM

This position is currently accepting applications.