CDOC Administrative Assistant III - Trinidad

Department Information

Trinidad Correctional Facility. This position is only open to Colorado state residents.

• Receives and screens inquiries and ensures response and/or follow‑up are completed.
• Research information to resolve problems or concerns when the solution is unclear.
• Instructs customers on filling out forms/documents.
• Distribute mail accordingly.
• Schedules meetings and administrative appointments.
• Takes, transcribes, and distributes meeting minutes as requested.
• Ensures clear and concise communication with customers, co‑workers, supervisors, and appointing authority.
• Creates, compiles, and builds employee personnel files; maintains confidentiality of information; files all documentation into electronic personnel files.
• Creates, maintains, and tracks data using appropriate software.
• Verifies adequate releases, gathers information, monitors the review of files as requested by employees, supervisors, investigators, and attorneys.
• Scans and uploads release documents into current files.
• Provides accurate information to approved stakeholders as it relates to employment verifications, employment dates, salary and work titles.
• Utilizes Microsoft Word, Access, Excel, Power Point, DCIS, PCDCIS and other computer programs to enter, track, and retrieve data.
• Distributes information via mail, e‑mail, and fax to appropriate parties.
• Establishes, maintains, and updates office record‑keeping systems, tickler files, forms, internal logs, and reminder notices.
• Drafts, prepares, edits, and publishes correspondence, documents, reports, etc., from written material or verbal instruction.
• Designs and revises documents to include hand‑outs, flyers, instructions, manuals, etc.
• Handles facility purchasing using a C‑card.
• Other duties as assigned.

• Three years of general clerical experience in an administrative or office support role.
• A combination of related education in Business, Criminal Justice or a similar discipline and/or relevant experience as defined above equal to three years.

• Self‑control and a strong sense of ability to work in stressful, potentially violent situations.
• Ability to remain alert, emotionally stable and mentally resilient under pressure and observant throughout the shift.
• Tolerance to stress, confinement and high‑stakes interaction.
• Ability to read and comprehend the English language.
• Ability to effectively communicate fluently in English both verbally and in writing.
• Ability to create accessible documents and technical content that follows plain language guidelines.
• Proficiency in position‑related office technologies, especially Microsoft Office (Word, Excel and PowerPoint).
• Ability to work directly with offenders in a prison environment.
• Exceptional interpersonal and customer‑service skills.
• Excellent written and oral communication skills.
• Efficient management/input of data and tracking.
• Strong ability to multi‑task and demonstrate flexibility.
• Impeccable organizational, planning and prioritizing skills.
• Precise attention to detail.

• Experience proofreading, editing, or creating documents.
• Experience supporting a program or work unit.
• Experience with data entry, checking and verifying.
• Experience with National Crime Information Center and Colorado Crime Information Center.
• Experience working with confidential information.
• Experience creating and maintaining budgets and budget reports.
• If substitution is used, one year of clerical experience is preferred.

• Distinctive career advancement opportunities throughout the state system.
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined.
• Contribution Plan plus 401K and 457 plans. Member Contribution Rates. Correctional Officers I-IV qualify as Safety Officers and are eligible for increased PERA benefits.
• Medical and dental health plans.
• Short and long‑term disability coverage.
• Paid life insurance.
• Eleven paid holidays per year plus vacation and sick leave.
• Wellness program, tuition reimbursement, training opportunities and more.
• Visit State of Colorado Employee Benefits for more information.
• This position is compensated on a bi‑weekly pay cycle.