Withdrawal Management Unit Lead

Job Details

Job Location: Trinidad, CO 81082

Hourly Rate: $23.00

At Crossroads Turning Points, the Residential Aide works within a withdrawal management unit to support individuals navigating substance misuse and mental health challenges. The role involves coordination of patient activities and daily operations while collaborating with counseling staff.

• Assign tasks to employees.
• Call for replacements in event of employee call‑in or no‑show.
• Assist WM Supervisor with creating weekly employee schedules.
• Address and resolve patients’ inquiries and complaints.
• Clean and organize work area as needed.
• Order and restock supplies.
• Report losses, employee behavioral issues, patient complaints, and other significant issues to upper management.
• Adhere to and enforce company policies and guidelines.
• Assist in interviewing applicants for open positions.
• Oversee employee training sessions.
• Assist WM Supervisor with chart audits and quality assurance.

None.

Education: High School Diploma or GED. Addiction Technician Certification (CAT) required.

Experience: Minimum of one year working in withdrawal management, providing direct patient care, assessment, triage, crisis intervention, and group counseling.

Other: Solid communication skills and basic computer skills; CPR and first-aid certification (initial training and renewals paid); ability to take vital signs and recognize medical problems; valid driver's license and insurability.

Ability to assist other employees in moving patients and meet other physical demands as required.

• Medical, Dental & Vision Insurance
• Eight (8) paid holidays
• Two (2) paid administrative holidays
• Career advancement opportunities
• 401(k) retirement plan with employer match up to 5%

We are an Equal Opportunity Employer.