Plumbing Coordinator​/Dispatcher

Location: Troutdale, Oregon (in person, not remote)

Company: Small, Family-Owned Plumbing Company

Full-Time Position: Monday through Friday - 7am to 4pm with some flexibility as needed

We are a small, customer-focused plumbing company looking for a highly organized and dependable Plumbing Coordinator to become a key part of our team. This position is ideal for someone who is adaptable to change and enjoys detail-oriented work, communicating with customers, solving scheduling challenges, and helping keep a fast-paced service company running smoothly.

As the central point of communication between our customers, technicians, and management team, you will play an essential role in delivering excellent customer service and supporting day-to-day operations.

We are looking for someone who takes pride in staying organized, helping customers, and supporting a hardworking team. If you enjoy being the person who keeps everything moving efficiently behind the scenes, we would love to hear from you.

• Prior dispatching, office coordination, customer service, or plumbing/HVAC industry experience is strongly preferred
• Excellent communication and pleasant customer service skills
• Self-organized with ability to manage multiple detail-oriented tasks simultaneously with strong follow-through
• Ability to stay calm and efficient in a fast-paced environment
• Comfortable using computers, scheduling software (we use Service Titan), email, and phone systems
• Team player with a positive attitude