Onsite Service Technician
Job in
Troutdale, Multnomah County, Oregon, 97060, USA
Listed on 2026-09-02
Listing for:
Canon U.S.A
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
IT Support, Technical Support, Computer Repair / Support, HelpDesk/Support
Job Description & How to Apply Below
Canon USA, Inc., a leader in digital imaging solutions, is seeking a dedicated Onsite Service Technician I to join our Technical Support & Troubleshooting team. This role is crucial in providing top-tier technical support and onsite services to our clients, ensuring optimal functionality of Canon's advanced imaging products. The ideal candidate will troubleshoot, maintain and repair our devices, ensuring service excellence and enhancing customer satisfaction.
Responsibilities
- Provide onsite installation, maintenance, and repair services for Canon's digital imaging products.
- Troubleshoot hardware and software issues to ensure optimal performance and minimize downtime.
- Educate clients on how to use Canon products effectively.
- Maintain accurate records of service calls, issues, and resolutions.
- Collaborate with technical support team to share insights and develop best practices.
- Ensure compliance with safety regulations and maintain a clean work environment.
Required Skills
- Proficient in troubleshooting and repairing digital imaging hardware and software.
- Strong interpersonal and communication skills.
- Ability to provide detailed product demonstrations and train users.
- Strong problem-solving skills and attention to detail.
- Ability to manage time efficiently and prioritize tasks.
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