Office Manager

Description

Charlie Gilmur with Robert Half is looking for an experienced Office Manager to oversee the administrative and operational functions of our service office in Troutdale, Oregon. This role focuses on optimizing workflows, ensuring billing accuracy, supporting payroll processes, and maintaining an exceptional customer experience. The ideal candidate will be organized, detail-oriented, and skilled in managing team performance while ensuring the efficient use of systems such as Service Titan.

Responsibilities:

- Manage and optimize Service Titan system settings, workflows, and permissions to ensure seamless operations.

- Oversee job costing, invoice accuracy, and periodic updates to price books.

- Generate and analyze performance reports, including technician metrics and sales data, to inform decision-making.

- Supervise dispatch operations, ensure efficient scheduling, and maximize same-day service availability.

- Monitor job completion rates and proactively address callback trends.

- Review and approve invoices, ensuring accurate accounts receivable processes and timely collections.

- Reconcile financial data between Service Titan and Quick Books on a monthly basis.

- Maintain purchase order systems, ensuring material purchases are accurately tied to jobs and properly costed.

- Process vendor invoices, verify documentation accuracy, and maintain organized vendor files.

- Support month-end close procedures and uphold positive relationships with vendors.

Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order:

Requirements - Proven experience in bookkeeping and financial management, including accounts receivable and accounts payable.

- Proficiency in using Quick Books and enterprise resource planning systems.

- Strong ability to manage workflows and optimize operational systems such as Service Titan.

- Exceptional organizational and detail-oriented skills.

- Experience in supervising teams and coordinating schedules.

- Ability to analyze performance data and provide actionable insights.

- Knowledge of vendor management practices, including compliance with W-9s and insurance certificates.

- Familiarity with bank reconciliations and financial reporting procedures.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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